http://www.epo.org/news-issues/news/2018/20180611.html
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11 June 2018

The EPO has today published a summary of achievements resulting
from the extensive modernisation reforms put in place between 2010 and 2018.
The changes have enabled the Office to be more competitive, more quality
oriented, more efficient, more financially secure and ready to face the
challenges of tomorrow.  

In 2010, after more than thirty years of existence, the EPO was
facing a number of significant challenges, such as a rising number and
increasing complexity of patent applications. There was a widely-shared
understanding among the different stakeholders that the long-term
sustainability of the Office was at stake. Based on a mandate from the EPO’s
member states, an intense programme was implemented to modernise the
institution.

The EPO today – a performant and competitive patent office

One of the widest programmes of reforms experienced by a public agency has delivered a range of benefits to the EPO’s stakeholders.

  • Delivering High Quality
    Services –
    The EPO developed ways to
    provide quicker, easier and simpler access to comprehensive patent information.
    Patent applicants at the EPO now also benefit from better services that
    include a timelier patent granting process, reduced fees and patent
    coverage in up to 44 countries covering a market of some 700 million
    consumers. User feedback has been gathered through a multitude of channels
    and has confirmed increasing levels of satisfaction with the EPO’s
    products and services, year after year.
  • A more efficient and
    competitive public organisation –
    A
    focus on our core business has allowed the Office to increase its
    examination capacity by 10%, while the overall EPO headcount has remained
    stable. Together with a reorganisation of the patent granting process and
    investments in IT, this has helped the EPO achieve its best performance to
    date. Production has increased by 36% and the stock of outstanding work
    has been reduced by 27% during the last three years. The number of patents
    granted is also up by +82%. Higher performance and better cost control have
    also reduced the unit cost and put the EPO in a stronger financial
    situation.
  • Modernised Working Conditions – The Office has profoundly reviewed its social
    framework and working conditions, providing more clarity, fairness and
    sustainability, as illustrated by a new Career and Performance Management
    system that is now based on performance and merit. The reforms also
    ensured that EPO staff continue to benefit from regular salary increases
    and an extensive social package that compares favourably to other international
    organisations and the private sector. The EPO has also focused on
    providing state of the art workplaces for its staff, such as its new
    building in The Hague, which is set to offer nearly 2000 work spaces in an
    innovative and environmentally friendly office premises.
  • An Influential Global Player – In 2011, the European Patent Network was
    reengineered to create a stronger and more efficient organisation. At the
    same time co-operation was enhanced on the global stage and joint projects
    with the world’s largest patent offices (EPO, SIPO, USPTO, KIPO, and JIPO)
    have avoided duplication of work and facilitated the spread of patent
    information. Enhanced bilateral co-operation with numerous partners has
    also helped develop validation agreements and allowed the EPO to offer
    patent information to its users from around the world. That means 800
    million records, containing over 100 million patent documents and stored
    in over 120 specialised databases.
  • Social Responsibility and
    Transparency
    – As a responsible public
    institution, the EPO has increased the transparency of its activities on
    key subjects such as social conditions and quality. The annual results and
    major developments at the EPO are given at an annual press conference and
    the Office has also invested increasing amounts in activities that raise
    awareness on the importance of patents for the economy, such as the
    European Inventor Award and numerous extensive studies.

“Thanks to an ambitious series of reforms, the EPO of today is a
vastly different organisation to that which existed in 2010”, says EPO
President Benoît Battistelli. “This striking story of successful modernisation
has enabled the Office to provide higher quality, more timely and competitive
services. We are now a more sustainable organisation, better placed to face any
future challenges in the international patent system. I would like to take this
opportunity to warmly thank all staff and managers of the Office for these
achievements ”

Further information