http://www.epo.org/service-support/availability-of-online-services/2018/20181112.html
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Problems with Online Filing

We are currently experiencing problems
with the Online Filing update released on
30 October 2018.

Back-ups are not being automatically triggered for users who have downloaded
the latest EP update.

Users who are currently experiencing issues with Live
Update should download and
install manually.

Our technicians are working to fix the
problem and restore normal service operation as quickly as possible. Filing and
submission are not affected.

We apologise for any inconvenience.